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Art JiaChen

物流政策

Shipping & Delivery:

Packaging:

All unframed original artworks are carefully flat packed by hand to ensure that they arrive in excellent condition, free of creases.

Shipping:

We aim to ship most orders within 7 business days from New York. Delivery times may vary depending on the destination country and whether you have added framing or stretching to your order.

  • US Shipping:

Within the US, we ship packages via FedEx, and shipping rates are calculated based on the size and weight of the artwork. Tax will be automatically calculated and added to your total at checkout.

  • International Shipping:

We offer international shipping for all our artworks. Please note that duties and taxes are not included in shipping costs. For legal reasons, we must declare the full value of the edition for all international deliveries. You are responsible for any customs or import taxes on international shipments, which are due upon arrival in the destination country.

Tracking Orders:

  • We will send you a tracking link via email once it is available.
  • Additionally, you can find your tracking link on your My Order page as soon as it is available.
  • Please note that the delivery times may vary based on the shipping company, and tracking information is sent to you by our third-party delivery services.

Pick up in New York City:

If you prefer, you can choose the in-studio pick-up option when you check out. We will send you an email notification when your order is ready to be picked up. 

The studio is located in: 140 W 55th St, New York, NY 10019